Shipping policy

Shipping Policy

Welcome to CardCollecter.shop! We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below before placing your order.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

We offer Standard Shipping on all orders.

Estimated Delivery Time: 8–10 business days

Please note that delivery times are estimates and may vary due to factors such as weather conditions, customs clearance, carrier delays, or high shipping volumes.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available). You can use this tracking number to monitor the status of your shipment.

Shipping Address

Please ensure your shipping address is accurate and complete before placing your order. CardCollecter.shop is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact our customer support team, and we will investigate the issue with the carrier.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

International Shipping

International delivery times may vary depending on your destination country's customs procedures and local postal services. Customers are responsible for any applicable customs duties, taxes, or import fees.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page on CardCollecter.shop. We're always happy to help.